Withdraw From Your Order

EU Right of Withdrawal

If you are an EU consumer, you may have a legal right to withdraw from eligible online purchases within the applicable withdrawal period. To exercise this right for an eligible order, please use the link below.  After submission, you will receive confirmation that we have received your request. Certain items may be excluded where legal exceptions apply.

To start the process, please log in here: account.shellscafe.com

You will need to confirm your withdrawal and provide your name and order details. We will send an email confirmation once your withdrawal request is received.